At
ABNO Softwares International Limited, we respect your privacy and are committed to protecting any personal and business data collected through Unisol. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our system, as well as your rights regarding this information.
By accessing and using Unisol, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the software.
-
Data Collection
We collect several types of information to provide and improve the Unisol ERP system. This includes both personal and business data, which we categorize as follows:
Personal Data
We collect personal data that you voluntarily provide during account registration or while using the system. This may include, but is not limited to:
-
Full name
-
Email address
-
Phone number
-
Job title or role
-
Company name
-
Physical address
Business Data
In the course of using Unisol, users may upload business data related to operations, finances, and supply chains. Such data may include:
-
Financial records (e.g., revenue, expenses, transactions)
-
Academic management (Exams, Unit Registration, Timetable) data
-
Human resource data (e.g., employee details, payroll information)
-
Supply chain management (SCM) data
Automatic Data Collection
When you access Unisol, we automatically collect certain technical information related to your interaction with the system, such as:
-
IP address
-
Browser type and version
-
Device information (e.g., operating system)
-
Usage data (e.g., pages visited, actions taken within the system)
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect data and enhance your user experience. Cookies are small files placed on your device that store information about your interactions with the system.
You can configure your browser to reject cookies.
-
Purpose of Data Collection
The data we collect is used to provide, maintain, and improve Unisol, ensuring it meets user needs and complies with legal requirements. Specifically, we use your data for the following purposes:
Service Provision
We collect and process data to deliver the ERP features you have signed up for, including:
-
Managing business operations
-
Automating business processes.
-
Providing customer support and troubleshooting assistance.
Communication
We use your contact details to communicate with you regarding system updates, technical issues, billing, or changes to our policies. We may also send you important security alerts, such as password resets or account activity notices.
System Improvements
We analyze usage patterns to enhance the functionality and performance of Unisol. This includes:
-
Identifying areas for improvement in system efficiency.
-
Developing new features based on user feedback and interactions.
-
Conducting internal audits and quality checks. assistance.
Legal Compliance
We may process and retain data to comply with legal obligations, such as record-keeping, regulatory compliance, and fulfilling governmental requests under applicable laws (e.g., the Kenyan Data Protection Act).
-
Data Sharing and Disclosure
We value the confidentiality of your data and take appropriate steps to ensure it is not shared unnecessarily. However, there are some instances where sharing may be required:
Service Providers
We may share data with third-party service providers to perform services on our behalf, such as:
-
Hosting services for data storage.
-
IT and system maintenance services.
-
Customer support and CRM platforms.
All service providers are bound by data protection agreements to ensure they handle your data securely and in compliance with applicable laws.
Legal Requirements
We may disclose data if required to do so by law, in response to legal processes (e.g., subpoenas or court orders), or to comply with government requests. This is done to:
-
Protect and defend the rights or property of ABNO Softwares International Limited.
-
Investigate or prevent illegal activities, fraud, or potential threats.
-
Comply with legal obligations or respond to lawful requests from law enforcement authorities.
Business Transfers
If ABNO Softwares International Limited is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
In an Emergency
We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
To enforce our policies and rights
We may share information if we believe your actions are inconsistent with our user agreements, rules, or other Unisol policies, or to protect the rights, property, and safety of ourselves and others
-
Controlling Mobile Notifications
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
-
Controlling Location Information
If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.
-
Data Security
We implement robust security measures to protect your personal and business data from unauthorized access, loss, or misuse. These include, but are not limited to:
Encryption
All data transmitted to and from Unisol is encrypted using SSL/TLS protocols, ensuring that sensitive information is secure during transmission.
Access Controls
Access to your data is restricted to authorized personnel within ABNO Softwares International Limited and our trusted service providers. Users are encouraged to follow best practices for account security, such as using strong passwords and enabling two-factor authentication (2FA).
Data Backup and Recovery
We regularly back up your data to ensure it can be recovered in the event of accidental loss or system failure. Backups are encrypted and stored in secure locations to protect against unauthorized access.
Monitoring and Auditing
We continuously monitor system activity to detect and prevent unauthorized access, hacking, or malicious threats. Regular security audits and vulnerability assessments are conducted to safeguard the system.
-
Data Retention
We retain personal and business data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Retention of User Data
Active Users: For users actively using Unisol, we may retain all data necessary for service provision, including historical records for accounting and compliance purposes.
Inactive Users: When an account becomes inactive, we may retain personal and business data for a specified period (e.g., 6 months) to facilitate easy reactivation. After this period, data may be deleted in accordance with our data retention policy.
Data Deletion Requests
You may request the deletion of your personal or business data at any time. We will comply with your request, subject to any legal obligations requiring us to retain certain records (e.g., for tax or regulatory purposes).
-
Your Rights
Under the Kenyan Data Protection Act and other applicable laws, you have the following rights concerning your personal data:
Right to Access
You have the right to request access to the personal data we hold about you, including information on how it is processed and used.
Right to Rectification
If any of your personal data is inaccurate or incomplete, you have the right to request correction or update of that information.
Right to Erasure
You may request the deletion of your personal data where there is no legitimate reason for us to continue processing it.
Right to Object
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
-
International Data Transfers
While ABNO Softwares International Limited is based in Kenya, Unisol may store or process data in other countries where our service providers operate. If data is transferred to a country outside Kenya, we ensure that appropriate safeguards are in place, such as data protection agreements that comply with Kenyan regulations.
-
Updates to the Privacy Policy
We may change this Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access or use Unisol or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use Unisol after Privacy Policy changes go into effect, you agree to be bound by the revised policy. If you do not agree to our Privacy Policy, as amended, you must stop using Unisol.
-
Contact Information